FAQs
FAQs
Q: What size tent will I need for my
event?
Q: What size tent will I need
for my event?
A: The following list approximates the capacity of different
tent sizes:
10'x10' (10 people)
10'x20' (20 people)
20’x20’ (40
people)
20’x30’ (60 people)
20’x40’ (80 people)
20’x60’ (120 people)
20’x80’ (160 people)
30’x30’ (100 people)
30’x40’ (140 people)
30’x60’ (180 people)
30’x70’ (220 people)
40’x40’ (160 people)
40’x60’ (240 people)
40’x80’ (320 people)
40'x100' (400
people)
Q: How will I know if I can fit a certain tent in the
area I have?
A: First thing that you need to
do is measure the area in which you want to put the tent. You must add 10 feet
to the dimensions for staking. (This means that if you want a 20’ x 40’ tent then
you need an area that is at least 30’ x 50’). This area must be flat with no
obstacles in the way such as bushes, fences, rocks, trees, swing sets, pools, patios,
decks or any other objects. We will need a height clearance of around 18
feet. If the dimensions that you come up do not meet our requirements then, give
us a call so we arrange with you a site survey.
Q: Are sides
included in the price of the tent?
A: Solid vinyl sidewalls are $1.50 per linear foot. Windowed sidewalls are $3.00
per linear foot. Please advise us when placing your order if you would like sidewalls.
In case of rain or cold weather, we are happy to provide sidewalls. It takes a very
short time for sidewalls to be put on or taken off (they
clip to a perimeter rope at the base of the
tent top).
Q: Can the
tent be set up on concrete?
A: We routinely set up tents on concrete.
They can be anchored with concrete anchors or by the use of water barrels ($15
charge per barrel) which alleviates the need to drill.
Q: Are the tents
weatherproof?
A: Under normal weather conditions tents provide a dry haven for outdoor events. Tents are
temporary structures and ARE NOT intended to be occupied during lightning or
high winds. Always evacuate to a permanent structure during severe
inclement weather.
Q:What is needed in order to set up a tent?
A: A
tent permit is required by most cities and townships. Call your local City Hall
at least four weeks before your event in order to get a
permit. Our charge is $200 for this service (in addition to any
fees that the city or fire marshal may charge). A DIGS Test may be
required. Call the appropriate utility company to perform this one week
prior to tent installation. We use 3-foot long stakes when securing
specific tents. A DIGS Test prevents any
damage to electric or water lines during installation.
Underground
sprinklers, septic tank/lines, and any other
underground features must be marked. We suggest that you outline
the area with chalk or string and point this out to our installers. We
cannot see what is under the surface of the ground and take no responsibility
for any damage to subsurface utilities/lines.
Clear the area. Be sure that the area in
which you want the tent installed is completely free of
all obstructions.
Q: How much
time is required to set up and take down the tent?
A: We prefer to install tents about two to
three days prior to your event. This gives us time to work around any weather changes and allows
you time to decorate. If required, the fire marshal can conduct an
inspection. Tents are generally taken down on the business day following
your event.
Q: Is it
possible to decorate and create a specific ambiance for my tent
event?
A: We offer a variety of
lighting ideas, staging, linens, and table decor for your event. In
addition, tent liners, a linen drape that covers the canopy and creates a
festive atmosphere, can greatly enhance the appearance of a tent. Often,
we are able to match a school color or logo, a corporate business color, or
provide lighting for a DJ or band. Please email or phone one of our tent
consultants for complete details and assistance with decorating, lighting,
and staging the tent for your event.
If you choose to decorate on your own,
please do not use anything that will get next to the white tent top and possibly
cause a color transfer. Crate paper, balloons, signs, etcetera, are a few
examples of items that may induce a color transfer. This will require the tent
to be professionally cleaned or possibly replaced which will be the
responsibility of the renter.
Please email or phone one of our tent consultants for complete details
and assistance with decorating, lighting, and staging the tent for
your event.
Q: What types
of lighting do you offer for a tent event?
A: Deluxe Tent Lighting: This is theatrical lighting that is “bounced” off the top of the
tent. We can use gel in these lights so that you have
an array of your wedding colors on the top of
the tent.
Q:Will
a consultant from Andrews Party Rental come to our site, measure our area,
and guide us in choosing the tent size that is best for our guests and the tent
site?
A: We are happy to come to your event site and survey the area. There is a $75 charge
for this service if the site is within the Phoenix metro area.
If you are outside the Phoenix metro area, please call
for pricing.
Q: Do prices include set up
and delivery?
A: Set up is not included in most of our prices. We
realize how busy you are getting ready for your event, if you would like us
to set-up your rental items, please discuss pricing and availability with us ahead of time. If set-up
is not requested ahead of time, the drivers will only drop ship
the items. We do have a delivery charge, call for
more details.
Q: I am ready to make my reservation how do I go about placing an
order?
A: When
you know what you want and have a set date, call our office at 480-491-2115 to
place your order. We will then check availability, go over pricing and answer
any questions or concerns you may at the time of ordering. If the equipment you
want is available we will then fill out a contract and mail it out or you can
visit our office to pick it up and put down a deposit. Most
event reservations require a 25% deposit and the understanding of our
rental contract.
Q: How far in advance should I reserve
the equipment I need for my event?
A: Once you have chosen a date and know
what you need, DO NOT hesitate, call us as soon as possible to reserve the
equipment you need for your event. Most commonly one month notice is sufficient
though it all depends on the demand for that day.
Q: What forms of
payment do you accept?
A: We accept cash and all major credit cards. All
reservations require a 25% deposit and the understanding of our rental contract.
Payment in full is due prior to or at the time of delivery.
Q: How
long does it take for a tent or canopy to be set up?
A: The average set up is
usually 30 - 60 minutes. Larger tents may take up to 8 hours.
Q: Do
I need to be present when Andrews Party Rentals delivers or sets up?
A: As
long as we have a signed contract you do not have to be present.
Please leave us all phone numbers where you can be reached during the day
of your installation. Also, a diagram of your yard where the rental items should
be placed would be helpful. Also use sticks or lawn furniture to mark out
where the tent goes. If you have a sprinkler system, septic tank or anything in
the ground on your property we should be told about before staking then you will
need to be present to point out where we should not stake so our stakes don’t
hit anything.
Q: When should I have my lawn cut before my party?
A:
Make sure you DO NOT cut your grass the day of your tent installation. The green
sap that is left on the surface of your lawn will stain our equipment as we have
to lay most of it on the ground during our install. Another reason would be is
that we wouldn’t want your landscaper or yourself to interfere with the
installation of your party. It is always best to leave your grass a little long.
Grass wears better when it is longer. If your party were on a Saturday you would
want your lawn to be mowed no later than Wednesday. Cutting your lawn after the
tent has been installed can be extremely difficult with all the poles and stakes
in the way.
Q: Should I rent sidewalls for my tent in case it
rains?
A: That all depends. It does not rain sideways and sidewalls will
increase the temperature under your tent by 10-15 degrees. Sidewalls are
good if it is cold, for privacy and if you want to block out an unattractive
view close to where your tent is set up.
Q: What is your rain date
policy?
A: All of our items are usable outside when it rains as long as the
equipment is under a tent or indoors.
Q: What is your cancellation
policy?
A: We need one week’s notice on all cancellations or order
adjustments. Any deposits are non-refundable.
Q:
How many tables and chairs can I fit under my tent?
A:
16 x 16= 4 tables,
26 chairs
20 x 20= 6 tables, 40 chairs
20 x 30= 8 tables, 60 chairs
20
x 40= 10 tables, 80 chairs
30 x 30= 12 tables, 100 chairs
30 x 45= 17
tables, 140 chairs
30 x 60= 22 tables, 180 chairs
30 x 75= 26 tables, 220
chairs
40 x 40= 20 tables, 160 chairs
40 x 60= 30 tables, 240 chairs
40
x 80= 40 tables, 320 chairs
40 x 100= 50 tables, 400 chairs
(based on
seating 10 to each table and other tables being used for food, gifts or
displays)
As you plan, you will
also need to consider the seating arrangements, table placement, and the total
number of people under the tent at any given time. Do you plan to use banquet
seating (people sitting at tables) or auditorium seating (people sitting in
chairs in rows)? Will you have a dance floor, DJ or Band, a stage, buffet
tables, or gift tables? You will need to make allowances for this by going to
the next size tent or maybe even two sizes up. If you are not sure, please
call our office and one of our experienced tent consultants will help you
decide.
Q: I need to rent a dance floor, what size will I need?
A: Dance floor sections come in 3 x 3 foot sections. Each section can
hold up to 4 people and cost $10 per section. Below is a list of sizes and
sections:
|
Dance Floor Capacity
|
|
Size |
Dancers |
|
6'X12' |
8 couples |
|
9'x12' |
12 couples |
|
12'x12' |
16 couples |
|
12'x15' |
20 couples |
|
15'x15' |
25 couples |
|
15'x18' |
30 couples |
|
18'x18' |
36 couples |
*All our dance floors must be under a tent
or used indoors and set up on a flat
clean area. It is very important to
keep our dance floors dry and clean
IMPORTANT TIPS:
It is always
best to set your chairs up the day of your event. Pollen and dust can build up
when they set them up a day or two before then you may find your guest
complaining about dirty chairs.
Make sure that you shut your sprinkler
systems off while our equipment is set up on your property. Water and rain will
absolutely damage our equipment. It is also very important that you make sure
that all our equipment is set up under a tent or stored in a garage to keep the
water away.
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